Skip to content
CallSphere - AI voice and chat agents for businessCallSphere
CallSphere Research

Independent data on AI voice agents

Free citable benchmarks pulled from CallSphere's 6 production voice + chat agent platforms — 37 agents, 90+ tools, 115+ database tables. Reuse with attribution.

Updated May 2026 · 32 citable stats

Voice AI Industry Statistics 2026

32 citable benchmarks across response time, resolution rate, no-show recovery, after-hours capture, and CAC payback — built from 6 production AI voice platforms.

Citation policy

All CallSphere research is free to quote and embed. Please attribute asSource: CallSphere Research, callsphere.ai/researchwith a link back to the underlying report.

How the data is collected

Benchmarks are computed from the live call and chat logs of CallSphere's 6 production AI agent platforms: healthcare (HIPAA-compliant intake and scheduling), real estate, salon, sales, IT helpdesk, and after-hours answering. Each agent runs 14 function tools (booking, payment capture, CRM upsert, knowledge-base retrieval, SMS handoff, calendar sync, and more), speaks 57+ languages, and answers in under 1.5 seconds end-to-end. The dataset covers 50 US states and rolls forward monthly. PII is redacted before aggregation and all reported numbers are rounded to two significant figures.

Why CallSphere research is different

  • Built from production traffic, not vendor surveys or analyst panels.
  • Covers 6 verticals, 37 agents, 90+ tools, and 115+ database tables.
  • Refreshed monthly; every chart links back to the underlying methodology.
  • Free to cite and embed with a single-line attribution.

Related pages

Pricing

$149 / $499 / $1,499 plans, 14-day free trial.

Live Demo

Talk to a production voice agent in your browser.

7-Day Trial

Run a full agent on your number with your data.

Voice AI Glossary

ASR, TTS, RAG, barge-in, escalation explained.